Know your rights

Whether you elect to stay with Original Medicare or elect a Medicare Advantage Plan, you have rights as well as certain protections. All Medicare recipients have the right to:

• Always be treated with dignity and respect

• Be shield from discrimination

• Maintain health and personal information private

• Obtain information from Medicare, health care providers, and Medicare doctors in the language of choice.

• Get answers to your Medicare related questions

• Being able to access doctors, , specialists, hospitals, and other health care providers

• Know of treatment options delivered in clear language that is easily understood, and partake in treatment choices

• Receive emergency Medicare covered treatment when needed

• Have issues resolved promptly (prescription drugs, payments, covered services)

• Challenge decisions and request a review on issues dealing with payments, prescription drug coverage, and covered services.

• File complaints, also known as “grievances”.