

Rojas Insurance & Financial
Insurance Agency ● Health ● Life ● Insurance Company



(562) 206-0242 ● info@rojasifs.com
Hablamos Español
Know your rights
Whether you elect to stay with Original Medicare or elect a Medicare Advantage Plan, you have rights as well as certain protections. All Medicare recipients have the right to:
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Always be treated with dignity and respect
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Be shield from discrimination
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Maintain health and personal information private
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Obtain information from Medicare, health care providers, and Medicare doctors in the language of choice.
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Get answers to your Medicare related questions
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Being able to access doctors, , specialists, hospitals, and other health care providers
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Know of treatment options delivered in clear language that is easily understood, and partake in treatment choices
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Receive emergency Medicare covered treatment when needed
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Have issues resolved promptly (prescription drugs, payments, covered services)
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Challenge decisions and request a review on issues dealing with payments, prescription drug coverage, and covered services.
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File complaints, also known as “grievances”.